Hemp Juice Company BV is committed to providing you with quality services and this policy outlines our ongoing obligations to you regarding how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure and delete your personal information.
A copy of the Australian Privacy Policy is available on the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, telephone and fax numbers.
This personal information is obtained in many ways, including interviews, correspondence, by telephone and fax, by email, from our website www.sanahempjuice.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee any website links or policies of authorized third parties.
We collect your personal information for the main purposes of providing our services to you, providing information to our customers and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect personal information, we will explain to you, where appropriate and where possible, why we collect the information and how we intend to use it.
Sensitive information
Sensitive information is defined in the Privacy Act as information or opinion about such things as a person’s racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership in a trade union or other professional association, criminal record or health information.
Sensitive information is only used by us:
- For the primary purpose for which it was obtained
- For the primary purpose for which it was obtained
- With your permission; or where required or permitted by law.
Third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such event, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your personal information may be disclosed in a number of circumstances, including:
- Third parties where you consent to use or disclosure; and
- Where required or permitted by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, alteration or disclosure.
When your personal information is no longer necessary for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most personal information is stored in customer files that are kept by us for a minimum of 7 years.
Access to your personal information
You may access and update and/or correct the personal information we hold about you, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Hemp Juice Company BV does not charge a fee for your access request, but may charge an administrative fee for providing a copy of your personal information.
To protect your personal information, we may require identification from you before disclosing the requested information.
Maintain the quality of your personal information
We believe it is important that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete and up to date. If you believe that the information, we have is not current or inaccurate, please inform us as soon as possible so that we can update our records and ensure that we can continue to provide you with quality services.
Policy updates
This policy may change from time to time and is available on our website.
Privacy Policy Complaints and Questions
If you have any questions or complaints about our privacy policy, please contact us at:
Raadhuisweg 11, 9665 JE Oude Pekela
+31 597 67 55 92